What is invisible mending?

Fabrics are typically woven or knitted, and when a hole occurs, it often results from broken fibers pulling apart. During the meticulous process of invisible mending, we repurpose threads from other areas of the garment. One fiber at a time, we reweave or reknit these threads into the hole, effectively concealing any damage. This intricate work demands dedication, patience, and extensive experience. For most natural fibers, achieving an invisible result is possible.

Step 1: Get a quote

So your favourite piece of designer garment has a hole or a tear. Request a quote on our Contact Us page. Provide a detailed description of your garment, and where the hole/s is/are. Send photos of the full garment, the hole/s next to a ruler, and the fabric label. We’ll get back to you with an estimated quote and expected result.

Step 2: send us your garment

When you decide you’d like to go ahead with the invisible mending service, simply reply to our email.

Pack your garment in a post bag, and send it to xxx. Please make sure it is in a clean condition as we are working closely with the fabric for a prolonged period of time.

You may like to enclose a pre-paid postage bag for us to return the garment to you once mended.

*A surcharge may be added if the garment needs to be dry cleaned before the mending can start

Step 3: the mending

Once we receive your garment, we’ll inspect the garment closely, confirm the final mending and confirm your postage choice. You can select between a standard satchel, express post, and add registered post or extra insurance should you wish. We’ll then send you the invoice, for a deposit of minimum 50% via xx or xx to begin the mending process. Your beautifully restored garment will takes 2-3 weeks to complete.

Step 4: Your garment is ready

At the completion of the mending, we’ll notify you via email. Pay the final balance, and we’ll post your beautiful garment to you with a tracking number.

Step 5: fall back in love with your restored garment!

Wear your beloved luxury garment again with pride!

 FAQs

  • There are a variety of factors that will determine the cost. For example, a fine gauge knitted jumper will be more time consuming to mend compared to a chunky knit. Please send us photos and a detailed description so we can provide you with a close estimate of the cost.

  • Unfortunately, fabrics are not all created equall. Some fabrics such as silk and synthetic fibers cannot be invisibly mended. In that case, we will perform "darning", which repairs the damage and makes the area strong again, but it will be visible.

  • Mending typically takes between 10 days to 2 weeks plus shipping. If you need something urgently, please let us know and we'll do our best to accommodate you.

  • We are currently an online business. Please post your garment to us at our PO Box and we will post it back to you once complete.

  • We currently use Australia Post. A typical satchell is from $15 to $25 dollars. If you'd like to add extra insurance, we recommend adding $25 for up to $500 of cover.

  • If you are not happy with your mending, please let us know as soon as possible. Keep in mind, once the fabric is damaged, it is not in the same state as it was when it was new. Some fabrics will become stronger after mending, and some will be more prone to damage in the future. We'll let you know what to expect with different types of repair. Further wear and tear of a garment will incur new charges to mend.